Richard Lam

UX Designer

Scroll down to see projects, skills, and key learnings:

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Richard L Lam

NYC. UX Designer. Jam Maker.

Hi. My name is Richard, and I'm a UX designer from Canada. I come from 9+ years of experience in the journalism, non-profit, and public sectors.

I do UX because it combines all of my skills into a single methodology that is collaborative, data-driven, and user-centric. Oh, and I make jam because it's delicious.

Journalism
2 Years Experience
- Interviewing
- Writing narratives

Arts Marketing & Communications
3 Years Experience
- Visual Design
- Generating Personas

Social Media Analytics
2 Years Experience
- User Data Analysis
- A/B Testing

Community Development
2 Years Experience
- Facilitating Strategy Sessions
- Presenting to Stakeholders

Journalism
2 Years Experience
- Interviewing
- Writing narratives

Arts Marketing
3 Years Experience
- Visual Design
- Generating Personas

Social Media Analytics
2 Years Experience
- User Data Analysis
- A/B Testing

Community Development
2 Years Experience
- Facilitating Strategy Sessions/Presentations

Jam Making
4 Years Experience
- Artisanal flavours
- Selling at farmers markets

Journalism
2 Years Experience
- Interviewing
- Writing narratives

Arts Marketing3 Years Experience
- Visual Design
- Generating Personas

Social Media Analytics
2 Years Experience
- User Data Analysis
- A/B Testing

Community Development
2 Years Experience
- Facilitating Strategy Sessions/Presentations

Jam Making4 Years Experience
- Artisanal flavours
- Selling at farmers markets

Scroll down to see projects, skills, and key learnings:

Richard Lam

NYC. UX Designer. Jam Maker.

Jane Lo
Product Designer

Hey there! I’m a creative graphic and web designer based in sunny San Francisco, CA.

Project 1
Graphic Design
Project 2
Web Design
Project 3
Web Design
Project 4
Graphic Design

My experience

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Webflow
Graphic Designer
April 2014 — Mar 2015
Webflow
Web Designer
Apr 2015 — Mar 2016
Webflow
Visual Developer
Jun 2016 — Jul 2017
Webflow
Dictator
Aug 2017 — forever

Projects:

WayBak-AR-Tours

WayBak Augmented
Reality Tours

App Design, Service Design
The Pitch
How can we play a part in the future of immersive tourism?
The Objective
Combine a guided walking tour with an AR experience.
The Problem
Tourists get tired holding up their phone, and have limited attention span for historical and educational content.
The Solution
Used multi-sensory prototypes and uniquely engaging user tests to add tour flexibility.
See More

National Geographic 
Expeditions

Information Architecture, UX Research
The Pitch
How can we help people find their dream vacation?
The Objective
Redesign this travel website's  navigation menu with changes backed by user data.
The Problem
Present card sorting data visually to justify change recommendations to stakeholders.
The Solution
A new, intuitive, and user-tested navigation sitemap.
See More

KonetInk

Website UX Design, Form Design
The Pitch
Can we design the Zocdoc for finding tattooists?
The Objective
Make a delightful homepage and onboarding experience with a learnable, intuitive user flow.
The Problem
Users struggle to understand a new service concept and don't trust third party sites.
The Solution
A rebranded and restructured search-forward homepage with user-first affordances.
See More

G-Harmony

User Research and Designing a Unique Product
The Pitch
How can we create positive online gaming experiences?
The Objective
Create an app that helps online gamers find like-minded people to play together with.
The Problem
Gamer-matching services already exist, but they are not providing the value that gamers need.
The Solution
A gamer-sourced survey to match players’ skill level, play style, and sense of humor.
See More

AmTrak

UX Design, Website Redesign
The Pitch
Can we increase the trustability of a brand?
Key Takeaway
Clear the visual clutter and provide information incrementally.

ONE IMAGE ONLY!
See More

Want to get in touch?
Drop me a line!

Let's jam about UX. Or just talk about jams.

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